Returns & Exchanges
At Donnéepardieu, we are committed to your satisfaction and offer a seamless 30-day return window for all unworn, original-condition fashion pieces. If your selection is not the perfect fit, we provide complimentary exchanges and store credits to ensure your wardrobe remains impeccable.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original Donnéepardieu packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Label and Ship
Print the prepaid shipping label provided via email, affix it to your parcel, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our atelier receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing